Customer Comments

Product Reviews

PB Grand Phone

Retro styling makes these phones stand out.6" wide x 7" deep x 6" high; 4' cordVintage design conceals flash, redial and push buttons.
Average Customer Rating
3.211 out of 5
3.2
 out of 
5
38 Comments 38
10 of 18(56%)reviewers recommend this product to a friend.
Sort by: Customer Comments
Review 1 for PB Grand Phone
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
38 Reviews
Gardengate
,Hanson
,MA
Gardengate
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
38 Reviews
Static Only in Headset
January 28, 2013
Phone does not work, when answering the phone we hear static only in headset, poor quality, this should be a working phone very disappointed in this product - you can not hear the caller, only static, this was how the phone was working upon receipt, it never worked
Review 2 for PB Grand Phone
Average Customer RatingOverall Rating
2 of 5
Average Rating 2 of 5
38 Reviews
alcan
,Saint Michaels
,MD
alcan
Average Customer RatingOverall Rating
2 of 5
Average Rating 2 of 5
38 Reviews
Odd Design
January 25, 2013
Bought this when old PB Phone wasn't working. Returned. Found the new "old' phone design kind of awkward. Fortunately found the old phone simply needed a new connector wire.
Review 3 for PB Grand Phone
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
38 Reviews
leoda
,boston
,ma
leoda
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
38 Reviews
phone operations
January 25, 2013
no subjectivity on design but facts on technical operations. Don't buy it. Low grade internal parts that produced poor sound quality and then eventually stopped working altogether within 6 months.
Review 4 for PB Grand Phone
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
38 Reviews
momoftwo2012
,Saint Johns
,FL
momoftwo2012
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
38 Reviews
Beautiful, but static issues
December 1, 2012
These are beautiful phones, and exactly what I was looking for. I've had them for about a year now (2 black ones), and like others have mentioned, I've had issues with static, although they do still work. I bought them to actually use them, but maybe they were intended to be more decorative? Hopefully the static/sound quality issue will be addressed with the future versions of these phones. They're a great concept, wonderful looks, and I'd love for the kinks to get worked out.
Review 5 for PB Grand Phone
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
38 Reviews
Wp0813Gp
,Colfax
,Wa
Wp0813Gp
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
38 Reviews
Grand Phone
October 4, 2012
I already have this one in black but wanted a pewter color for my kitchen. Love them both!!!
Review 6 for PB Grand Phone
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
38 Reviews
KAYMARIE
,BRONX
,NY
KAYMARIE
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
38 Reviews
BEAUTIFUL!!!!
April 26, 2012
LOVE IT!!!!! ITS BEAUTIFUL AND STYLISH....I RECOMMEND IT
Review 7 for PB Grand Phone
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
38 Reviews
kcb1
,London
,ON
kcb1
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
38 Reviews
Does not work (metal)
March 15, 2012
Bought this phone for the retro style which is great, tried to put it to work by actually using it...that's when the issues started. Worked ok at first....then after a few months too much static to hear anything and now starting to not hear the other person on the line at all. Horrible. Save your money, this phone is a waste.
Review 8 for PB Grand Phone
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
38 Reviews
Lynlip
,Bellingham
,WA
Lynlip
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
38 Reviews
Looks Great But Suddenly Stopped Working
January 6, 2012
I really love the look of this phone. It has a great retro style and I've wanted one for quite a while. I've owned it for a little over a year and it suddenly stopped working. Well the ringer still works, so we know we're getting a phone call, but that's about the end of it. If I were the only person who had this problem I wouldn't have commented, but I'm not the only one. I honestly don't recommend buying it unless you're so happy to part with your money that you aren't bothered by the risk. Frankly I expected more from Pottery Barn.
Review 9 for PB Grand Phone
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
38 Reviews
ELK5711
,DuBois
,PA
ELK5711
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
38 Reviews
Perfect phone!!!
November 28, 2011
This phone goes with our decor and is awesome qualtiy. The ring is very retro too! LOVE IT!
Review 10 for PB Grand Phone
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
38 Reviews
Anonymous
,Lancaster
,CA
Anonymous
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
38 Reviews
New Phone
November 19, 2011
Love the look, but handle WILL not stay balanced :(. Occasionally phone is off hook without us knowing.
Review 11 for PB Grand Phone
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
38 Reviews
slinkie
,North Brunswick
,NJ
slinkie
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
38 Reviews
my retro-look
October 18, 2011
I love my retro-look phone........it adds a lot of pizazz to my bedroom.
Review 12 for PB Grand Phone
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
38 Reviews
LTate
,brusly
,la
LTate
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
38 Reviews
Grand Phone
October 18, 2011
Not only does this phone look like it belongs back in the day it also sounds like it too
Review 13 for PB Grand Phone
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
38 Reviews
sissyz
,port jefferson
,ny
sissyz
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
38 Reviews
phones
October 14, 2011
nice looking phone but should be able to change phone cords when you would like to or phone is not good any more. the cord is not replaceable
Review 14 for PB Grand Phone
Average Customer RatingOverall Rating
4 of 5
Average Rating 4 of 5
38 Reviews
Chris15
,Montgomery township
,Pa
Chris15
Average Customer RatingOverall Rating
4 of 5
Average Rating 4 of 5
38 Reviews
Classic
September 24, 2011
Great old style phone ! Just wish it was rotary dial !
Review 15 for PB Grand Phone
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
38 Reviews
lisa2011
,sonoma
,ca
lisa2011
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
38 Reviews
looks great/doesn't work
September 7, 2011
i have two of these and they both have so much static i have to throw them out...
Review 16 for PB Grand Phone
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
38 Reviews
2500
,Beckley
,WV
2500
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
38 Reviews
One small flaw...
August 5, 2011
I love the look of the phone. It is exactly what I expected but there is one flaw. The receiver hook slides left to right and does not rest in the middle to keep the receiver pressed down completely.
Review 17 for PB Grand Phone
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
38 Reviews
ShopperJen
,Fairfield
,CT
ShopperJen
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
38 Reviews
Just for fun
August 3, 2011
I have an antique desk and was looking for a way to dress it up when I came across this phone. Everyone who has seen it has said how much fun it is!
Review 18 for PB Grand Phone
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
38 Reviews
VALLEYGALMJH
,SCOTT VALLEY
,CA
VALLEYGALMJH
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
38 Reviews
LOVE MY NEW PHONE!
July 9, 2011
THIS PHONE IS GREAT! IT REALLY LOOKS LIKE AN OLD FASHIONED PHONE, BUT WORKS LIKE A NEW ONE. IT HAS A GREAT OLD SOUNDING RINGER. THE PHONE WAS A LITTLE PRICEY, BUT WELL WORTH IT!
Review 19 for PB Grand Phone
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
38 Reviews
Linnie
Odessa, WA
Linnie
Odessa, WA
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
38 Reviews
This is a Grand Phone
June 6, 2011
I love, love, love this phone! Very heavy duty, nice look and feel. The ringtone even has a vintage sound. I would highly recommend this phone.
Review 20 for PB Grand Phone
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
38 Reviews
Anonymous
Abbotsford, British Columbia, Canada
Anonymous
Abbotsford, British Columbia, Canada
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
38 Reviews
The Buzzing not-so-Grand Phone
April 5, 2011
Beautiful phone, but it has an awful buzzing sound every time I plug it in! Waiting to be connected to Customer Service as I type...
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