Customer Comments

Product Reviews

Henley Rug - Taupe

Handwoven with multicolored yarns, our Henley Rug has a unique tonal palette and luster that pairs well with a range of designs and furnishings. Shedding of loose fibers is normal and is a natural result of the process used to create our high-quality handmade wool rugs. With regular vacuuming and proper care, the shedding will diminish. Click here for {{link path='pages/popups/wool_rug_care_popup.html' class='popup' width='480' height='300'}}recommended care{{/link}}. Handcrafted of pure, yarn-dyed wool by artisan rug makers. Sheared pile is velvety to the touch. Self bound for quality that endures. Rug swatches, below, are available for $25 each. We will provide a merchandise refund for rug swatches if they're returned within 30 days. Use with our Rug Pad (sold separately). Watch a video about the entire process of crafting our {{link path='/stylehouse/videos/videos/pbq_v20_rel.html?cm_sp=Video_PIP-_-PBQUALITY-_-HANDMADE_RUGS' class='popup' width='950' height='300'}}handmade rugs{{/link}}. Select items are Catalog / Internet Only. Imported.
Average Customer Rating
3.133 out of 5
3.1
 out of 
5
60 Comments 60
16 of 30(53%)reviewers recommend this product to a friend.
Sort by: Customer Comments
Review 1 for Henley Rug - Taupe
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
60 Reviews
Anonymous
,Atlanta
,GA
Anonymous
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
60 Reviews
I thought I'd be different...
January 18, 2013
I purchased this rug after extensive research about rugs. I watched videos about how these were made and read reviews. I also went to a PB store before the purchase online and looked at/felt the rug in person. In the reviews I read that there was some shedding, but I had NO IDEA THE EXTENT. We have dark hardwood floors and purchased the ivory rug. It may be beautiful for about ten minutes, but we have to sweep and vacuum EVERY DAY! Our house constantly looks messy because of this rug. I would not recommend this to anyone. The shedding is far beyond what I ever thought. Very disappointing and frustrating...
Review 2 for Henley Rug - Taupe
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
60 Reviews
Lou19
,Houston
,TX
Lou19
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
60 Reviews
Beautiful but beware of the synthetic latex back
January 6, 2013
I brought the Henley Rug in red. Its beautiful. Although it did shed alot for the first 1 or 2 years I didn't mind as everyone always commented on how lovely it looked. However the synthetic latex backing smells which has only got worse over time. The smell has now got so bad that we have had to remove it from the house. So my advise is to check the smell of the synthetic latex backing before you buy it - asthmatics especially please take note.
Review 3 for Henley Rug - Taupe
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
60 Reviews
Peyton1
,NYC
,NY
Peyton1
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
60 Reviews
Terrible Rug - Do NOT BUY
January 5, 2013
While I love the look, this is a terrible rug as it sheds like crazy, and if lie on it your cloths pick up the carpet fibers instantly. Every day it has balls of carpet fiber from people walking on it. My vaccum is the color of this rug as all of the fibers from the carpet are now sticking to it everywhere!!!!
Looking for another rug and have called Pottery Barn in an attempt to have them take it back.
DO NOT BUY UNLESS YOU WANT A RUG THAT SHEDS AND LOOKS LIKE IT IS COMING APART!!!
Review 4 for Henley Rug - Taupe
Average Customer RatingOverall Rating
2 of 5
Average Rating 2 of 5
60 Reviews
SHBolton
,Franklin
,TN
SHBolton
Average Customer RatingOverall Rating
2 of 5
Average Rating 2 of 5
60 Reviews
Sheds too much, looks great when vacuumed
December 27, 2012
Unfortunately, I need to echo alot of the same comments. We purchased this rug in early November and I've been holding out hope that it would reduce it's shedding.....but it has not. I vacuum it 2-3X per week with our Dyson and it fills it up with fibers every time (9x12 carpet). I have heard of shedding of wool rugs in their initial stages - but this is crazy. Sadly, I have dark dark wood floors underneath and the fibers are travelling and causing those to appear dirty. Disappointed.
Review 5 for Henley Rug - Taupe
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
60 Reviews
DisappointedAR
,BellaVista
,AR
DisappointedAR
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
60 Reviews
Sheds way too much :(
December 3, 2012
The rug looks really nice, but it sheds so much! I have had it for 2 weeks now, and I vacuum it almost daily with a Dyson Animal vacuum, and it is still shedding like crazy. Very disappointed in the quality of this rug. I have never had a quality issue with Pottery Barn before this....
Review 6 for Henley Rug - Taupe
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
60 Reviews
PMatt
,Columbus
,Oh
PMatt
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
60 Reviews
Great Rug
September 15, 2012
I have not one but two Henley rugs: runners. Beautiful, durable in a heavy traffic area in my condo, and great quality.
Review 7 for Henley Rug - Taupe
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
60 Reviews
nxdatt
,Winter Haven
,FL
nxdatt
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
60 Reviews
So much shedding!
June 25, 2012
I purchased this rug because it was such a great deal. Everything about it (color, softness, etc.) was perfect...until we started walking on it. This rug sheds like nobody's business! I had to vacuum every single day - no joke! I did keep it in my living area for about a year because it looked great when I vacuumed but, I have since had a baby and don't have time to vacuum every day. I had it professionally cleaned and that didn't' help. I know you're thinking- how bad could the shedding really be? THAT BAD...REALLY...DON'T DO IT!
Review 8 for Henley Rug - Taupe
Average Customer RatingOverall Rating
4 of 5
Average Rating 4 of 5
60 Reviews
Cupcake78
,Charlotte
,NC
Cupcake78
Average Customer RatingOverall Rating
4 of 5
Average Rating 4 of 5
60 Reviews
Cute Runner
May 17, 2012
Purchased this 2.5x9 runner to match with the 8x10 Henly rug I have in Taupe already. The 8x10 Henley rug sheds quite a bit, but the runner doesn't at all so far. It has a great, plush feel, especially with the premium pad underneath.
Review 9 for Henley Rug - Taupe
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
60 Reviews
finnishgirl
,Canterbury
,NH
finnishgirl
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
60 Reviews
Love this rug
April 27, 2012
I have never purchased online before...always in person. However, I am glad I took the chance and ordered this rug. The quality is excellent! Color matched perfectly with what it appeared like online. Rug is extremely well made and I can tell it will last forever! Very happy!
Review 10 for Henley Rug - Taupe
Average Customer RatingOverall Rating
2 of 5
Average Rating 2 of 5
60 Reviews
Shamalban
,Baltimore
,MD
Shamalban
Average Customer RatingOverall Rating
2 of 5
Average Rating 2 of 5
60 Reviews
What a disappointment!
February 18, 2012
Feel like vacuuming daily? Then this is the rug for you! We've had this rug for almost a year and it still rivals the shedding speed of our black labrador. I was hoping that it was just "new rug" shedding but it's not. I really need to vacuum it every other day, otherwise the loose fibers travel through the rest of the house, onto the furniture, on our clothes, or collect into little tumbleweeds. Unless this rug is going into a room that you never use, I would not recommend, even at the sale price. It is NOT what I expected of Pottery Barn quality.
The only reason I gave it 2 stars is because it looks good when freshly vacuumed, and the strands are densely packed so it's a heavy, thick rug. But it needs to be thick because it's quickly withering away to nothing. I have serious doubts about how long this will last us!
Review 11 for Henley Rug - Taupe
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
60 Reviews
Tran80
,St. Louis
,MO
Tran80
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
60 Reviews
Do not buy this rug! 1 year old and still sheds
January 12, 2012
Horrible quality! I have had this for 1 year, at first I liked it because it was so soft. It shed horribly then but I figured that would stop eventually. It hasn't and the rug no longer looks nice, the fibers are matted and worn-looking. It hasn't held up well. The shedding never did get better - I've never seen anything like it, our floors are always a mess from this rug. I recently got fed up and had to purchase a new rug - from a different company. I wish I wouldn't have wasted $500 on this one.
Review 12 for Henley Rug - Taupe
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
60 Reviews
SJMcG
,Farmingdale
,NY
SJMcG
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
60 Reviews
Great rug!
January 10, 2012
I thought the rug was great. I'm not usually fond of wool rugs, but the color and price were perfect for my need and being wool and shedding a bit wasn't as much of a problem as I thought it would be. Would highly recommend this purchase. Great rug at a great price!
Review 13 for Henley Rug - Taupe
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
60 Reviews
mayesshar
,Lithia
,FL
mayesshar
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
60 Reviews
Class Act Rug
January 5, 2012
This rug really pulled the Family Room together! Great quality and color.
Review 14 for Henley Rug - Taupe
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
60 Reviews
GillB
,San Jose
,ca
GillB
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
60 Reviews
Disappointed - Rug Sheds ALOT
November 5, 2011
Bought 2 yrs ago. It sheds like crazy - Even broke vacuum!
Review 15 for Henley Rug - Taupe
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
60 Reviews
BDBWEBB
,Tallahassee
,FL
BDBWEBB
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
60 Reviews
Great Purchase
October 29, 2011
This rug is a fantastic addition to our living room. I highly recommend Pottery Barn rugs for anyone looking to augment their existing interior decor.
Review 16 for Henley Rug - Taupe
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
60 Reviews
TKBW
,Corpus Christi
,TX
TKBW
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
60 Reviews
Hallway Rugs
October 12, 2011
Color is true and perfect. Thick and plush. Not too much shedding. Just the right size. Very satisfied.
Review 17 for Henley Rug - Taupe
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
60 Reviews
Tamatha78
,New York
,Ny
Tamatha78
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
60 Reviews
Perfect neutral rug
August 18, 2011
Was looking for a rug to go in my living room with my red couch and taupe walls. Worked perfectly!
Review 18 for Henley Rug - Taupe
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
60 Reviews
cuca
,san juan
,pr
cuca
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
60 Reviews
wool rug
August 15, 2011
last month pottery barn closed doors in PR. I bought a 12 by 9 wool rug which is the worst stuff I have ever buy in my life. The rug is only one month and is always peeling. Looks terrible and the rug hair make us always feel with allergy. It is too bad they are close here because I lost my money.
Review 19 for Henley Rug - Taupe
Average Customer RatingOverall Rating
4 of 5
Average Rating 4 of 5
60 Reviews
Elinor
,Menifee
,CA
Elinor
Average Customer RatingOverall Rating
4 of 5
Average Rating 4 of 5
60 Reviews
Area Rugs
July 26, 2011
I like the rug, although the color wasn't exact as shown in the catalog and after being rolled up, having a problem getting the edges to lay flat.
Review 20 for Henley Rug - Taupe
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
60 Reviews
KC123
,cleveland
,oh
KC123
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
60 Reviews
Carpet that sheds
June 23, 2011
This carpet sheds more than my dog. Must vacuum once a day.
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