Customer Comments

Product Reviews

Heathered Chenille Jute Rug - Espresso

Supple jute is woven by hand with thick, lustrous rayon chenille, creating a silky rug that's as soft as it is durable.Crafted with sustainably harvested jute, a fast-growing, renewable natural fiber.Handmade of yarn-dyed chenille and natural jute by artisan rug makers.Rug swatches, below, are available for $25 each. We will provide a merchandise refund for rug swatches if they're returned within 30 days.Use with our Rug Pad (sold separately).Select items are Catalog / Internet Only.Imported.
Average Customer Rating
3.792 out of 5
3.8
 out of 
5
24 Comments 24
14 of 15(93%)reviewers recommend this product to a friend.
Sort by: Customer Comments
Review 1 for Heathered Chenille Jute Rug - Espresso
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
24 Reviews
Ana1
,East Brunswick
,NJ
Ana1
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
24 Reviews
Heathered Chenille Jute Rug
January 23, 2013
Bought sizes 9x12- 8x10- 2.5x9- 3x5 for the 1st floor of my house a month ago; already have lots of pulls/ fibers sticking up- Im a big fan of pottery barn; I expected this rug to be better quality- :(would not recommend this rug :(
Review 2 for Heathered Chenille Jute Rug - Espresso
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
24 Reviews
dbsweene
,Woodbine
,MD
dbsweene
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
24 Reviews
Awesome Rug
November 30, 2012
Love the color!! Very earthy, love the dark brown tones with a little bit of light mixed in. One of the reasons we got this rug is we have a Rottweiler, so I needed something durable! I also wanted a soft rug being that it was going in our living room. This is perfect!!! It vacuum's nicely with the "bare floor" setting on our vacuum cleaner. Once in a while a piece of the rug fibers stick up - I just cut them with scissors. Its as soft and durable as it says. Thank you Pottery Barn! As always, a very satisfied customer.
Review 3 for Heathered Chenille Jute Rug - Espresso
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
24 Reviews
FairfaxCustomer
,Fairfax
,VA
FairfaxCustomer
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
24 Reviews
Would Not Recommend
March 16, 2012
I purchased the Heathered Chenille Jute rug in espresso from PB approx. 6 months ago. Here's the issues I've encountered. 1.) The rug still sheds even though I've vacuumed it probably 18 times. I know that's common to jute rugs, but I had no idea I'd be getting into this. 2.) Even when I followed the instructions provided on how to "maintain" the rug, when I vacuum the end pieces that tie together across different areas of the rug are constantly coming up and I have to clip them or they just stick up in the air. 3.) It appears that some of the loose threads are just being sucked into the vacuum and leaving weird cream colored threads visable. Upset that I feel like I wasted my money. I wouldn't recommend this rug to anyone.
Review 4 for Heathered Chenille Jute Rug - Espresso
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
24 Reviews
MinnesotaE
,Prior Lake
,MN
MinnesotaE
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
24 Reviews
Great rug
February 12, 2012
I purchased this as a runner for my entry way to accompany another patterned rug. I've never been a huge fan of jute rugs but this one is really nice. The texture is much softer and thicker and I did not have trouble with it moving around until I got the rug pad down. I did go ahead and put rug grip under since we have a dog. Even with the dog racing to the door when someone comes, no movement and no snags. I'm well pleased. Vacuums nicely.
Review 5 for Heathered Chenille Jute Rug - Espresso
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
24 Reviews
livininin
,Carmel
,IN
livininin
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
24 Reviews
Had to return it
January 6, 2012
I returned this rug as it was too thick for the area I needed. There's nothing wrong with it but it's not great either.
Review 6 for Heathered Chenille Jute Rug - Espresso
Average Customer RatingOverall Rating
2 of 5
Average Rating 2 of 5
24 Reviews
95del
,Poughkeepsie
,NY
95del
Average Customer RatingOverall Rating
2 of 5
Average Rating 2 of 5
24 Reviews
Poor performer
December 27, 2011
This rug looked really nice online and when we first got it we were really pleased, but that quickly changed. We have had it for almost a year now and it has not held up well at all. It still sheds quite a bit, little brown fibers that stick to your clothes and are itchy. The color is wearing off and the rug now has a mottled brown and tan look. The rug will likely have to be replaced much sooner than we wanted.
Review 7 for Heathered Chenille Jute Rug - Espresso
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
24 Reviews
apriv
,amherst
,ny
apriv
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
24 Reviews
jute rug
September 21, 2011
it moves constantly and the rug protector underneath just crumbles into a ball so I am constantly having to re-arrange the rug matt and the runner. I like the quality and color just wish it would stay still.
Review 8 for Heathered Chenille Jute Rug - Espresso
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
24 Reviews
Kcp714
,Chicago
,IL
Kcp714
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
24 Reviews
Great Rug!
August 26, 2011
I purchased this rug as a replacement and although it is a little darker then the previous rug I owned, IT IS GREAT!!!!! It is long enough and looks great in my foyer. A Great BUY!!!
Review 9 for Heathered Chenille Jute Rug - Espresso
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
24 Reviews
4UNC
Wilmington, NC
4UNC
Wilmington, NC
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
24 Reviews
Espresso Rug
February 25, 2011
Bought this for our new home in August. The color is coming off, and the rug is not holding up well. Would not recommend in Espresso.
Review 10 for Heathered Chenille Jute Rug - Espresso
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
24 Reviews
Aornis
san francisco
Aornis
san francisco
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
24 Reviews
Excellent, beautiful, durable rug
January 23, 2011
I purchased this rug in espresso over a year ago as a kitchen rug to cover grey stone floors. When I got it, I was surprised at how nice it looked, almost too nice for a kitchen rug that was sure to take some abuse! Not only has it lasted nearly two years, it has maintained its beauty, and withstood cleaning, cats, and kitchen use. It's also surprisingly comfortable on bare feet due to the "heathered" effect. My cats were also unable to do any damage with their claws. I plan to purchase a larger version for use in a main room, this is one of the best rugs I've ever purchased, all things considered.
Review 11 for Heathered Chenille Jute Rug - Espresso
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
24 Reviews
margiedelu
Rockies, Colorado
margiedelu
Rockies, Colorado
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
24 Reviews
Nice rug, but doesn't fit under doors
December 22, 2010
I received this 2.5 x 9 rug about 4 days ago, took it and the separate rug pad out of the package, put them on the floor at my entry and a day or so later tried to open the front door. The rug and pad together were so thick that I couldn't open either the front door or the French closet doors a few feet away. I'm having to return it (reluctantly). It's a nice rug, fairly subtle in my decor, and has a soft finish, even though fairly thick. And it appears it would be hardy over a period of time.
1 of 4 found this review helpful.
Review 12 for Heathered Chenille Jute Rug - Espresso
Average Customer RatingOverall Rating
4 of 5
Average Rating 4 of 5
24 Reviews
vickster
Grand Forks, North Dakota
vickster
Grand Forks, North Dakota
Average Customer RatingOverall Rating
4 of 5
Average Rating 4 of 5
24 Reviews
Love this rug
November 10, 2010
I really love this rug. It is soft on the feet, durable. Even though it is a dark color it doesn't show the dirt, crumbs etc
2 of 2 found this review helpful.
Review 13 for Heathered Chenille Jute Rug - Espresso
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
24 Reviews
Clemmie
Stafford, VA
Clemmie
Stafford, VA
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
24 Reviews
High quality rug
November 10, 2010
I'm so happy with this rug. I bought it as a runner and it looks very rich and is thick and well made. It does so much for my entryway, I'm going to buy a bigger one for another room. Very impressed with the weight and quality.
Review 14 for Heathered Chenille Jute Rug - Espresso
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
24 Reviews
Anonymous
Lancaster, Ca
Anonymous
Lancaster, Ca
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
24 Reviews
softer than you think
November 7, 2010
I have bought Jute rugs in the past which were hard to walk on with bare feet. This rug is soft and I always take my shoes off to walk on it just to feel how silky it is. I am going to purchase another one for a different room.
2 of 2 found this review helpful.
Review 15 for Heathered Chenille Jute Rug - Espresso
Average Customer RatingOverall Rating
4 of 5
Average Rating 4 of 5
24 Reviews
gtinct
Ct
gtinct
Ct
Average Customer RatingOverall Rating
4 of 5
Average Rating 4 of 5
24 Reviews
espresso chenille rewards chocolate labs
October 25, 2010
This is best rug for homes with dark haired dogs... it's the best under foot for our 4 legged friends in kitchen/breakfast.
1 of 1 found this review helpful.
Review 16 for Heathered Chenille Jute Rug - Espresso
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
24 Reviews
RH26
Madison GA
RH26
Madison GA
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
24 Reviews
great rug
September 18, 2010
Already have one of these and am buying another. We get so many compliments on the rug. Everyone comments on the look it gives the room, soft and warm. Have already had a friend buy one after seeing ours.
1 of 1 found this review helpful.
Review 17 for Heathered Chenille Jute Rug - Espresso
Average Customer RatingOverall Rating
4 of 5
Average Rating 4 of 5
24 Reviews
Diay
Austin, TX
Diay
Austin, TX
Average Customer RatingOverall Rating
4 of 5
Average Rating 4 of 5
24 Reviews
Nice Rug, Nice Texture
August 14, 2010
I ordered the runner for my long and narrow bathroom. The color has nice variations and is beautiful. It is not a plush rug, but is soft and feels much better on bare feet than hard tile. The texture is unique and adds more interest in a room than the typical area rug. I've just ordered the 5x8 to use in our front door entry and can't wait for it to arrive! I gave it 4 stars instead of 5 because a couple of fibers have come lose along the edges. But it's not a huge problem.
2 of 2 found this review helpful.
Review 18 for Heathered Chenille Jute Rug - Espresso
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
24 Reviews
Juli
Laguna Niguel, CA
Juli
Laguna Niguel, CA
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
24 Reviews
Love it!
July 13, 2010
I searched everywhere for a chocolate brown rug for my library and am thrilled with this purchase. The rug is thick, soft, stays put, and adds lots of texture and depth to my room. The blend of jute and chenille is so unique and everyone who walks in my house comments on it immediately. I bought mine from the store and would NEVER have ordered this from online- you have to really see and feel this to appreciate it.
3 of 3 found this review helpful.
Review 19 for Heathered Chenille Jute Rug - Espresso
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
24 Reviews
RCinCG
Coarsegold, Ca.
RCinCG
Coarsegold, Ca.
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
24 Reviews
Beautiful Rug
June 10, 2010
I just got this rug and it is really nice. It's very chunky and thick. The quality is outstanding. The color is beautiful. So far I haven't had any trouble at all. It's a bit pricey, but I think it's well worth it. I would highly recommend this rug. Note: I have the PB premium pad and I did have to cut it down slightly as the rug pad was a tad bit larger that the rug, but not by much.
1 of 1 found this review helpful.
Review 20 for Heathered Chenille Jute Rug - Espresso
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
24 Reviews
Greenie
Orange County, CA
Greenie
Orange County, CA
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
24 Reviews
Just Nice
May 25, 2010
The texture of this rug is rougher than I expected. Here and there a sharp bit of jute pokes out, and tufts of fiber come lose from the braiding in an unsightly manner. This is very disappointing.
The color is nice but has tinges of grey that stand out unpleasantly against the reddish brown of my hardwood floor.
On the plus side, this rug is sturdy and doesn't show dirt at all. The pattern is very pleasing and homey.
I should like to add that when I took it out of its packaging, the rug had a strong musty smell that dissipated gradually but not entirely as the rug lay spread out on the floor. (I've had the rug two weeks now and the smell persists slightly.)
All in all a nice rug, but I wouldn't buy it again or recommend it.
6 of 8 found this review helpful.
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