Customer Comments

Product Reviews

Grayson Chair

The classic Parsons-style chair gets an update with the addition of leather in rich, saturated hues. Our thickly padded Grayson Chair has a solid hardwood frame that's expertly crafted to last for generations.Side Chair: 19" wide x 23" deep x 39" highArmchair: 23.5" wide x 25" deep x 39" highExpertly crafted with a solid hardwood frame and finished by hand.Upholstered in the finest-quality top-grain or bicast leather.Select items are Catalog / Internet Only.
Average Customer Rating
4.242 out of 5
4.2
 out of 
5
33 Comments 33
22 of 26(85%)reviewers recommend this product to a friend.
Sort by: Customer Comments
Review 1 for Grayson Chair
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
33 Reviews
SusanZ
,Warren
,IL
SusanZ
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
33 Reviews
labeled wrong color chair
November 19, 2012
I had seen this chair in the Madison store and online and it was the perfect red chair. However, when I finally ordered it, it was burgandy, not red like the picture shows. I was very disappointed because I had been looking forward to using them this holiday season. I returned them the next day. One positive was the quick response and helpfulness of the sales assistant when I called about the color.
Review 2 for Grayson Chair
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
Swani
,Boston
,MA
Swani
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
My Favorite Chair
November 6, 2012
Love it! Love it! Love it! I bought the chair to use at a desk and I love it! It's comfortable and stylish. I chose the color orange which nicely compliments the room's color scheme.
Review 3 for Grayson Chair
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
Cathy53
,Monte Sereno
,CA
Cathy53
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
Grayson chair
January 23, 2012
I love the chairs.. They came on time and everything was on time...
Review 4 for Grayson Chair
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
SJWF
,Titusville
,PA
SJWF
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
Very Satisfied
January 10, 2012
I purchased the orange Grayson chairs. I was very pleased with how fast they arrived and the fact that there was nothing to put together. The quality of the chairs is excellent. We have big men in our family and the chairs are both sturdy enough and comfortable for them. I was also pleased to discover that the slip covers from the Napa chairs fit on the Grayson chairs so that I can cover the orange leather when I choose to. I am very happy with my purchase.
Review 5 for Grayson Chair
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
geaux
,Smalltown
,LA
geaux
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
Great Chair
December 27, 2011
Works well as a desk chair and can also be used in other areas when additional seating is needed.
Review 6 for Grayson Chair
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
cece1709
,Nashville
,TN
cece1709
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
I love orange!
September 20, 2011
My chairs are amazing and everything I hoped they would be! I love my dining room now!
Review 7 for Grayson Chair
Average Customer RatingOverall Rating
4 of 5
Average Rating 4 of 5
33 Reviews
KathyT
,Tampa
,FL
KathyT
Average Customer RatingOverall Rating
4 of 5
Average Rating 4 of 5
33 Reviews
Color darker than depicted
June 22, 2011
My great room decor is ivory and camel and brown with touches of red here and there. When if came time to buy new dining chairs, I thought it would look nice to have two brown chairs and two red, so I ordered the Graysons online. The chairs arrived today and both colors are much darker than depicted in the website photos. The chocolate brown is almost black, but I still like them. The red, however, is not the dark cherry red I expected, but maroon! They did not go with my decor at all. I immediately called customer service to return the chairs for a refund, and they arranged to have them picked up tomorrow with no additional shipping cost to me. I called a local PB store for two more chocolate brown and will pick them up tomorrow to save shipping. I will say that the maroon red was a lovely color, but clashed with the brighter reds I have in the room. The chairs arrived well-packed and in perfect condition and appear to be very well made, so I am pleased.
Review 8 for Grayson Chair
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
HappyCouple
Dublin, Ohio
HappyCouple
Dublin, Ohio
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
Great Chairs
January 29, 2011
We bought four brown leather chairs to use with our existing kitchen table. The chairs are very comfortable and look great. I found that similar chairs at other stores were not top grain leather. These chairs make our old table look new. We are very happy with our purchase.
Review 9 for Grayson Chair
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
JoBlue
DC
JoBlue
DC
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
Beautiful & Comfy!
January 14, 2011
Ordered 8 of the chairs in the Oat color on a Tuesday and they arrived 2 days later! Of course, I did order the fabric swatch to make sure of the color and quality and am surprised that others would spend this much money without taking this step. At any rate, the chairs are exactly as advertised and have really made our dining room look fresh and updated. They are very comfortable and well made and we are very happy with our puchase.
0 of 1 found this review helpful.
Review 10 for Grayson Chair
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
mkfl
Tampa, FL
mkfl
Tampa, FL
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
Excellect Chairs!!
January 5, 2011
Ordered 3 side chairs and 2 arms chairs to go with a table and bench purchased elsewhere. Perfect size for a big dining room table (ours is 100" long). Arm chairs aren't overly wide for larger people, but are sufficient for our needs. The legs are a lighter wood than most espresso finishes you find else where and match our honey maple table perfectly. Very comfy and quality! Definitely would recommend!
Review 11 for Grayson Chair
Average Customer RatingOverall Rating
2 of 5
Average Rating 2 of 5
33 Reviews
Bear
Seattle, WA
Bear
Seattle, WA
Average Customer RatingOverall Rating
2 of 5
Average Rating 2 of 5
33 Reviews
Uncomfortable
January 1, 2011
These chairs are beautiful and look very nice. However, they are not comfortable. As a previous email stated, I too, can feel the wood frame around the seat. These chairs were very expensive and it is unfortunate that they did not make them comfortable to sit in.
0 of 1 found this review helpful.
Review 12 for Grayson Chair
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
33 Reviews
karib
Portland, OR
karib
Portland, OR
Average Customer RatingOverall Rating
1 of 5
Average Rating 1 of 5
33 Reviews
These chairs are gold...
December 20, 2010
I'm hoping this review will help someone avoid making the same mistake I did. I read one review saying these chairs were darker than they thought, but disregarded it based on other high reviews. Mistake. These chairs are gold, not at all the cream/oat color shown in the pictures. And the mahogony wood is much lighter than shown, which did not at all match my mahogony table. Now I need to eat the expensive shipping cost and re-do...and use folding chairs for Christmas. Ugh.
2 of 2 found this review helpful.
Review 13 for Grayson Chair
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
Wildrun
Boonsboro, MD
Wildrun
Boonsboro, MD
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
Great Product and Customer Service
December 7, 2010
These chairs aren't cheap to buy, but you get what you pay for if you are hesitating spending the money. Purchased the borwn leather and the chairs are super and add a luxe to the room. Very comfortable, tall backs welcomed by tall folks like me. ANd they arrived lightning fast, in only like 3 days after they were orders!!! Will always be a PB fan!!
1 of 1 found this review helpful.
Review 14 for Grayson Chair
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
KWTulley
Long Island, NY
KWTulley
Long Island, NY
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
Gorgeous chair and incredible service
December 2, 2010
Ordered six leather Grayson chairs the week before Thanksgiving and was told to expect delivery after Dec 1st. What a surprise to receive them three days later!! And if that wasn't good enough, they are incredibly well made and amazingly comfortable (so much so that I can't get anyone to leave the table!! They read the paper, surf the net, study, you name it). Wonderful product that I would absolutely recommend.
1 of 1 found this review helpful.
Review 15 for Grayson Chair
Average Customer RatingOverall Rating
4 of 5
Average Rating 4 of 5
33 Reviews
ELusins
NY
ELusins
NY
Average Customer RatingOverall Rating
4 of 5
Average Rating 4 of 5
33 Reviews
Solid Chair
December 1, 2010
We love the chairs, they are very comfortable and good looking. The only concern we have is for future cleaning in the event of a spill... but so far so good.
Review 16 for Grayson Chair
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
JPHCBPA
Houston, Texas
JPHCBPA
Houston, Texas
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
Beautiful
November 30, 2010
We ordered 4 of the side chairs in the colorway of oat.
they are beautiful and the shipping was very prompt and very well packaged.
1 of 1 found this review helpful.
Review 17 for Grayson Chair
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
OceanGirl
Upstate NY
OceanGirl
Upstate NY
Average Customer RatingOverall Rating
5 of 5
Average Rating 5 of 5
33 Reviews
Transformed my Dining Room
November 27, 2010
Purchased 2 arm and 4 side chairs about 2 years ago in the orange leather to complement a dark mahogany, antique dining set that had been my great aunt's. They totally transformed and modernized my dining room! Comfortable and great looking. I clean them with a cloth dampened only with distilled water. We use our dining room on average once or twice a month for dinners with family and/or friends and they look as beautiful today as they did when we bought them. They are holding up well and I am very satisfied with them so far.
1 of 1 found this review helpful.
Review 18 for Grayson Chair
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
33 Reviews
Jaselicraw
mechanicsburg
Jaselicraw
mechanicsburg
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
33 Reviews
red leather chairs
November 10, 2010
I wanted unique dining room chairs that are modern and yet classic. I think that these chairs are just that! And I appriecate pottery barns detail and quality. The shipping is quick and the packaging assured that they arrived in perfect condition.
Review 19 for Grayson Chair
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
33 Reviews
barbi1010
Aurora, Illinois
barbi1010
Aurora, Illinois
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
33 Reviews
not very comfortable
November 7, 2010
I bought the Grayson chairs without the armrests to match the ones I had with the armrests. I found them to not be as good of quality as the ones I had previously purchased. They are uncomfortable for sitting for long periods of time. There is not much padding and you can feel the wood frame in the seat of the chair.
3 of 3 found this review helpful.
Review 20 for Grayson Chair
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
33 Reviews
jessicai619
Chicago, IL
jessicai619
Chicago, IL
Average Customer RatingOverall Rating
3 of 5
Average Rating 3 of 5
33 Reviews
Oat chair
November 5, 2010
I purchased the oat chair and thought I'd match my light colored carpet and couch but the chair was much more yellow-y than expected. I packed them up a day later because I decided it wasn't worth it and returned them. I'm going to give the chocolate leather a shot. Hopefully the refund is quick.
1 of 2 found this review helpful.
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